Frequently Asked Questions
General Information
Red light therapy is a non-invasive treatment that uses low-level red light wavelengths to promote healing and improve overall well-being. It has been scientifically proven to stimulate cellular energy production, reduce inflammation, and enhance circulation.
Red light therapy works by penetrating the skin and stimulating the mitochondria in our cells. This process leads to increased ATP (adenosine triphosphate) production, which provides energy for cellular functions. The red light wavelengths also trigger a series of biochemical reactions that promote tissue repair and reduce oxidative stress.
Red light therapy offers a wide range of benefits, including:
- Improved skin health and appearance
- Reduced inflammation and pain
- Enhanced muscle recovery and performance
- Increased collagen production for anti-aging effects
- Improved sleep quality and melatonin production
Yes, our red light therapy devices are safe to use for all ages over age one, when used as directed. Our devices have been carefully designed to emit the optimal wavelengths and power levels for maximum effectiveness and safety. Our devices are tested individually by our staff to ensure all products have been manufactured to our strict specifications to ensure safety. No Soleilwell products are ever drop shipped from the manufacturer. However, it is important to follow the instructions provided and avoid direct eye exposure to the light.
The frequency of red light therapy sessions depends on the specific health concern and the device being used. For general wellness and skin health, we recommend using our devices for 10-20 minutes per session, 2-3 times per week. For targeted pain relief or muscle recovery, more frequent sessions may be beneficial. It is always best to consult with a Soleilwell professional for personalized recommendations.
We are the only red light therapy company that fully quality-tests every product in the U.S., ensuring safety and performance. Our devices are designed by a clinician certified in photobiomodulation and trusted by leading researchers and professional athletes.
Absolutely. We provide proper use guidance to ensure you get the best results from your device. Please see out menu for more information.
Shipping
Orders ship within 3–5 business days.
Yes! Shipping within the U.S. is always free.
Yes, we ship worldwide. Shipping rates are calculated at checkout. Please note: international customers are responsible for all taxes and duties, which are due upon delivery.
Returns & Warranty
We accept returns of unused products within 30 days of delivery. Refunds are issued minus the cost of return shipping, which will be deducted from your refund.
Email us at kbento@soleilwell.com. We’ll send you a prepaid return label.
Yes! Panels and mats are covered by a 2-year warranty. All other products come with a 1-year warranty.